All Review Dashboard
How to Manage Product Review Dashboard
Detailed guide on Product Review Admin Dashboard
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- You can see all the submitted reviews for your product here. It provides a comprehensive view of customer feedback.
Features:
- Total Number Of Reviews: The Admin can see the total number of reviews.
- Sort Option: Admin can sort reviews by Created and Rating dates in ascending/descending order
- Search: Admin can search reviews by anyway
Action Buttons:
- Reply To Reviews: The admin can respond directly to the review, address any concerns, thank the reviewer, or provide additional information if necessary.
- Edit The Reviews: An admin can modify the content of a review to correct errors or improve clarity while maintaining transparency with the reviewer.
- Delete The Reviews: An admin has the option to delete a review if it violates platform policies or is deemed inappropriate.
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- After verifying the submitted reviews, an admin can publish the review on the website.
Features:
- List of Publish Reviews: This section displays All Published Reviews that have been Approved and visible to the public.
- Overview: An admin can see the number of published reviews.
- Sort Option: Admin can sort reviews by Created and Rating dates in ascending/descending order
- Search: Admin can search reviews by anyway
Action Buttons:
- Reply To Reviews: The admin can respond directly to the review, address any concerns, thank the reviewer, or provide additional information if necessary.
- Edit The Reviews: An admin can modify the content of a review to correct errors or improve clarity while maintaining transparency with the reviewer.
- Delete The Reviews: An admin has the option to delete a review if it violates platform policies or is deemed inappropriate.
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Pending Reviews:(see the Screenshot below this section)
- From Settings, if auto-publish reviews are disabled, the submitted reviews will be visible in this section.
- Pending reviews are those that have been submitted but are awaiting approval or moderation before being published.
Features:
- List of Pending Reviews: This section displays All Pending Reviews that are awaiting approval or moderation before making it to publish.
- Overview: An admin can see the number of pending reviews.
- Review Information: Display the content of the review, the reviewer's information, and the rating
- Sort Option: Admin can sort reviews by Created and Rating dates in ascending/descending order
- Search: Admin can search reviews by anyway
Action Buttons:
- Reply To Reviews: The admin can respond directly to the review, address any concerns, thank the reviewer, or provide additional information if necessary.
- Edit The Reviews: An admin can modify the content of a review to correct errors or improve clarity while maintaining transparency with the reviewer.
- Delete The Reviews: An admin has the option to delete a review if it violates platform policies or is deemed inappropriate.
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Unpublish Reviews:(see the Screenshot below this section)
- Unpublished reviews are those that have been manually flagged or rejected and are not publicly visible.
Features:
- List of Rejected/Flagged Reviews: This section displays All Rejected/Flagged Reviews that have been marked due to violation or any reason.
- Overview: An admin can see the number of unpublished reviews.
- Sort Option: Admin can sort reviews by Created and Rating dates in ascending/descending order
- Search: Admin can search reviews by anyway
Action Buttons:
- Reply To Reviews: The admin can respond directly to the review, address any concerns, thank the reviewer, or provide additional information if necessary.
- Edit The Reviews: An admin can modify the content of a review to correct errors or improve clarity while maintaining transparency with the reviewer
- Delete The Reviews: An admin has the option to delete a review if it violates platform policies or is deemed inappropriate.
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